GitLab

GitLab

Customer Success Manager

MexicoRemotePosted 20 days ago$85,200 – $144,000
Full TimeSeniorRemoteMX

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Job Description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, an

Key Highlights

  • Build and maintain a trusted advisor relationship with each assigned customer, focusing on adoption, measurable outcomes, and long-term satisfaction with GitLab.
  • Assist customers with expert deployment guidance, operational best practices, and establishing a GitLab Center of Excellence within their organization.
  • Lead and participate in workshops to help customers understand and use the full value of the GitLab solution across their software development lifecycle.
  • Measure and monitor customers’ progress against critical and key performance indicators, and share insights with GitLab account stakeholders and customer sponsors and executives.
  • Translate customer product usage data into clear, actionable recommendations that drive adoption and expansion of GitLab within customer environments.

Qualifications

Required Qualifications

  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental Leave

Skills & Technologies

Git

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Job Details

Employment Type

Full Time

Experience Level

Senior

Salary Range

$85,200 – $144,000

Location

Mexico

Work Mode

Remote

Posted

20 days ago

Country

MX