NTT DATA
Bilingual Financial Customer Care Service Representative
CARemotePosted TodayCA$40,000 – CA$42,000
Full TimeRemoteCA
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Job Description
Req ID: 384496 With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their cont
Key Highlights
- Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
- Being part of a global organization where you can BELONG – in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
- Belonging to a team where you can make a DIFFERENCE – to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
- Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- All equipment required for you to be successful in your role
Qualifications
Required Qualifications
- Excellent communication skills in both English and French is required.
- Previous sales experience considered an asset.
- Demonstrated analytical and problem-solving skills.
- Proficient in Microsoft Suite Applications
- Positive attitude and demonstrated ability to get along with others.
- Professional telephone manner and literacy required.
- Minimum of 3 months Customer Service experience
- Credit/debit card processing and financial institution operations experience preferred.
- Ability to offer products and services that align with customer profile and needs.
- Align with the credit union philosophy of “people helping people” and the company’s core values: People Matter, Collaborate for Results, Ownership Perspective and Embrace Change.
- Available for all required shifts, including evenings and weekends.
- High Speed internet with a minimum 30mb/s download and 10mb/s upload speeds (No Satellite Internet)
- A physical space where you can fit your PC and Monitor near a router or modem that is private and free of distraction.
- You must be connected via Ethernet port and not by Wi-Fi.
- Ability to download and use the Google Authenticator app.
- Must have IOS 11 or Android version 10 (or newer).
Skills & Technologies
Agile
About the Company
NTT DATA
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Job Details
Employment Type
Full Time
Salary Range
CA$40,000 – CA$42,000
Location
CA
Work Mode
Remote
Posted
Today
Country
CA