Clinical Consultation Triage Team – Part Time

Preferred Qualifications

• Applies all phases of the nursing process, i.e., assessment, planning, implementation and evaluation when triaging calls.
• Identifies the needs of caller by triaging, obtaining general health information and/or physician services referral.
• Evaluates need for alternative treatment through telephonic contact and assessment with service provider.
• Triages patient using defined triage protocols to obtain pertinent data; and enters data into computer system.
• Identifies life-threatening emergencies and recommends appropriate interventions.
• Refers issues requiring physician interventions to physician in a timely manner; directs patients to appropriate level of care including but not limited to the nearest emergency room, urgent care facility, primary treating physician or selfcare. Demonstrates effective verbal communications skills.
• Adheres to quality assurance standards.
• Serves as resource to triage team members.