Embraer
Customer Account Manager
SingaporePosted 1 day ago
Full TimeSeniorSingapore
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Job Description
Embraer Asia Pacific is seeking a highly motivated Customer Account Manager to support and develop relationships with Embraers Executive Jets and Defense customers across the Asia Pacific region.Respo
Key Highlights
- Act as the primary point of contact for customers across the region.
- Ensure adherence to Contact Center policies and educate customers on Embraer policies (e.g. technical publications pricing CC1/CC2 charging policies).
- Support customers with FlyEmbraer/MyTechCare platforms and troubleshooting.
- Maintain accurate and up-to-date customer data/ intel in Salesforce and Embraer systems.
- Conduct regular customer visits and calls to strengthen relationships and understand needs.
Qualifications
Required Qualifications
- Bachelors degree in Aeronautical Engineering or equivalent;
- Minimum 7 years of account management experience in aerospace aviation or defense industries;
- Experience with aircraft maintenance operations technical support and customer engagement;
- Familiarity with Defense aviation markets and customers; and
- Experience working in international and multicultural environments.
Skills & Technologies
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About the Company
Embraer
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Job Details
Employment Type
Full Time
Experience Level
Senior
Location
Singapore
Posted
1 day ago
Country
Singapore