Five9

Five9

Procurement Specialist II

UkraineRemotePosted 7 days ago
Full TimeMidRemoteUA

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Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday

Key Highlights

  • Coupa P2P Process Operations: Facilitate the PR>PO process for defined responsible areas ensuring purchase requests (PRs) purchase orders (POs), and Change Requests are processed efficiently, accurately, and in compliance with corporate policies
  • Internal User Support & Enablement: Act as a dedicated partner to internal business users. Provide day-to-day guidance, troubleshoot system issues, and assist with training to ensure high user adoption and a frictionless procurement experience.
  • Supplier Onboarding & Enablement: Support the vendor onboarding process, ensuring all necessary documentation and compliance reviews are completed before a vendor is onboarded.
  • Cross-Functional Collaboration: Partner closely with Accounts Payable, Finance, and business owners to resolve matching exceptions, invoicing issues, and ensure smooth downstream financial operations.
  • Contract Administration: Assist in routing vendor agreements (NDAs, MSAs, SOWs) through the appropriate review/approval channels and ensuring final approved contracts are routed for execution through Docusign and archived as appropriate..

Qualifications

Required Qualifications

  • Experience: 5–7+ years of experience in procurement operations, purchasing, or a related functional role within a medium to large organization.
  • Coupa Expertise: Hands-on experience utilizing and navigating Coupa Procure-to- Pay tool is preferred (Coupa backend system knowledge is a strong plus).
  • Organizational Software Experience: 1-3 years of working with process flow software such as Monday.com and Asana. Procurement Tool and CLM experience are a plus.
  • P2P Mastery: Strong, foundational understanding of the entire Procure-to-Pay lifecycle and how procurement systems integrate with ERPs and financial accounting.
  • Customer-Centric Approach: Exceptional interpersonal skills with a proven track record of working closely with internal users, offering clear guidance, and maintaining a service-oriented mindset.
  • Analytical & Detail-Oriented: Ability to evaluate procurement data, monitor SLA metrics, and maintain strict data hygiene within the procurement system.
  • Communication: Excellent written and verbal communication skills; ability to explain procurement policies and system steps clearly to non-procurement stakeholders.
  • Work Environment: Comfortable operating in a fast-paced, dynamic environment with competing priorities. Self-driven, highly accountable, trustworthy, and able to work independently in a remote setting. Takes feedback well and effectively actions tasks assigned.
  • Education: Bachelor’s degree in Business Administration, Supply Chain, Finance, or a related field.
  • Location: Philippines.

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Job Details

Employment Type

Full Time

Experience Level

Mid

Location

Ukraine

Work Mode

Remote

Posted

7 days ago

Country

UA