Quince
Senior Customer Experience Specialist
PTRemotePosted Today$52,000 – $52,000
Full TimeSeniorRemotePT
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Job Description
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced
Key Highlights
- Customer First: We prioritize customer satisfaction in every decision.
- High Quality: True quality means premium materials and rigorous production standards you can feel good about.
- Essential Design: We focus on timeless, functional essentials instead of chasing trends.
- Always a Better Deal: Innovation and transparency ensure value for both customers and partners.
- Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.
Qualifications
Preferred Qualifications
- Demonstrated experience in one or more of the following categories:
- Consumer Packaged Goods (CPG) — Health/safety escalations, ingredient sensitivities, quality concerns, fast-moving inventory
- Furniture & Home Goods — Materials knowledge, assembly issues, damage claims, high-value items, logistics complexity
- Logistics & Operations — Fulfillment, carrier coordination, tracking, SLAs, vendor management
- Health & Wellness — Product efficacy, adverse reactions, regulatory considerations, sensitive customer needs
Skills & Technologies
Go
About the Company
Quince
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$52,000 – $52,000
Location
PT
Work Mode
Remote
Posted
Today
Country
PT