Cordance
Customer Success Manager
USARemotePosted 1 month ago
Full TimeExecutiveRemoteUS
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Job Description
Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidan
Key Highlights
- Manage a portfolio of small to mid-sized accounts to ensure successful adoption, engagement, and renewal.
- Monitor customer health metrics to identify renewal risks early and take corrective action.
- Recommend add-ons, contract expansions, or upgrades based on customer usage patterns or needs.
- Collaborate with the sales team to provide product demonstrations and address potential client inquiries.
- Identify any customer dissatisfaction that may impact contract renewals and recommend strategies to mitigate churn risk.
About the Company
Cordance
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Job Details
Employment Type
Full Time
Experience Level
Executive
Location
USA
Work Mode
Remote
Posted
1 month ago
Country
US