Staff Site Reliability Engineer, Production Engineering

Required Qualifications

• BS degree in Computer Science or related technical field involving coding(e.g., physics or mathematics), or equivalent technical experience.
• 12+ years of experience in software engineering, site reliability engineering, infrastructure engineering, or related technical roles.
• Proven ability to define and deliver multi-year, multi-team reliability, infrastructure, or platform strategies with measurable business and customer impact.
• Deep experience with distributed systems, production operations, observability, incident response, SLOs/SLAs, debugging, and reliability risk management.
• Demonstrated ability to diagnose complex technical problems, debug production systems, automate operational workflows, and design resilient software components.
• Experience influencing engineering roadmaps across multiple teams and making technical decisions that optimize for the broader engineering organization.
• Strong communication and collaboration skills, with the ability to align cross-functional stakeholders through ambiguity and drive execution across teams.
• Experience adapting reliability strategies, developer tooling, or operational processes for AI-assisted software development workflows.
• Experience building or scaling observability, debugging, incident management, or developer productivity platforms for large engineering organizations.
• Experience leading reliability improvements in environments with high deployment velocity, complex service dependencies, and large-scale production systems.
• Track record of mentoring senior engineers, setting technical standards, and spreading reliability best practices through documentation, reviews, talks, or architecture guidance.
• Familiarity with AI-enabled tooling, agentic development workflows, or operational risks introduced by rapid automation in the software development lifecycle.