Commerce
Staff Software Engineer
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Job Description
The Staff Software Engineer is a senior technical leader within the Engineering organization, responsible for influencing architectural direction across multiple domains and ensuring our platform scales efficiently and securely for over 60,000 merchants worldwide. In this role you will lead the design, development, and evolution of large-scale distributed systems while helping shape how AI technologies including machine learning models and GenAI solutions, are integrated into our current and future products. You will guide teams toward high-impact technical solutions, mentor senior engineers, and contribute directly to building innovative, reliable systems that power the Commerce platform. This role is highly collaborative. You will partner closely with product managers, designers, and engineering leaders across global offices to ensure shared context, customer-focused decisions, and continuous learning within our engineering culture. BigCommerce, part of the Commerce brand family, helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises, we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. We enable our customers to build, innovate, and grow, collectively reshaping the e-commerce industry.
Qualifications
Required Qualifications
- Minimum of 10 years of professional software engineering experience delivering production systems
- Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience), plus 10+ years of professional software development experience with demonstrated leadership in technical direction and architecture
- Expertise in back-end development with two or more server-side languages (e.g., PHP, Go, Scala, Java, Python, Ruby)
- Proven experience in architecting, building, and maintaining large-scale distributed systems
- Strong understanding of distributed systems concepts, including consensus, consistency, and fault tolerance
- Experience with cloud platforms (AWS, GCP, or similar) and microservices architecture
- Solid experience with SQL, in-memory storage, and other data storage solutions
- Experience operating and monitoring services in production, including familiarity with observability tooling (e.g., Sentry, Kibana, Datadog)
- Solid grasp of software design principles, testing strategies, and modern development practices
- Strong problem-solving and debugging skills
- Excellent communication skills and able to articulate design decisions and rationale across technical and non-technical audiences
- Proven track record of technical leadership and mentorship
- Comfortable navigating ambiguity and driving clarity across complex initiatives
- Passionate about learning, teaching, and promoting engineering excellence
Preferred Qualifications
- Experience building product solutions with LLMs and GenAI technologies
- Familiarity with modern AI infrastructure, such as vector databases, model orchestration tools, inference frameworks, and cloud-native ML workflows
- Experience with SaaS or multi-tenant platforms operating at significant scale
Skills & Technologies
About the Company
Commerce
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Sign in to applyJob Details
Employment Type
Full Time
Experience Level
Executive
Salary Range
$186,000 – $280,000
Location
Austin, TX
Posted
5 days ago
Country
US