Mutual of Omaha
Dental Customer Service Rep
USARemotePosted 15 days ago$41,600 – $42,640
Full TimeRemoteUS
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Job Description
The Dental Customer Service Representative plays a key role in supporting providers and policyholders by delivering high-quality service and accurate request processing. This position handles routine
Key Highlights
- Hourly Wage: Minimum: $20.00 – $20.50, plus annual bonus opportunity.
- Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
- Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
- Handle both outbound and inbound calls from Dental providers, members, and policyholders regarding dental benefits, claims, and payments, delivering accurate and empathetic service.
- Research, analyze, and resolve routine inquiries using multiple systems, policies, and reference materials, escalating sensitive or complex issues as needed.
Qualifications
Preferred Qualifications
- Planning and organizing skills with the ability to set priorities.
- Basic product knowledge of assigned area
- Knowledge of medical terminology
About the Company
Mutual of Omaha
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Job Details
Employment Type
Full Time
Salary Range
$41,600 – $42,640
Location
USA
Work Mode
Remote
Posted
15 days ago
Country
US