Five9
Provisioning Engineer
AustraliaRemotePosted 21 days ago$60,000 – $95,000
Full TimeMidRemoteAU
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Job Description
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday
Key Highlights
- Process platform software provisioning requests for customer facing services, allocating telecom resources and features (CNAM, Vanity lookup, SIP Trunk) in accordance with internal procedures and SLAs;
- Manage orders of Local DID, International DID and Toll Free for customers through various carriers’ portals;
- Interact with carriers in order to troubleshoot routing issues with phone numbers;
- Work closely with Operations teams to deliver the complex customers’ features and requests
- Collaborate with Sales, Professional Services, Sales Operations teams to process customer related requests;
Skills & Technologies
UnixLinux
About the Company
Five9
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Job Details
Employment Type
Full Time
Experience Level
Mid
Salary Range
$60,000 – $95,000
Location
Australia
Work Mode
Remote
Posted
21 days ago
Country
AU