ParcelHero
Customer service manager (CZ)
CzechiaRemotePosted Today
Full TimeSeniorRemoteCZ
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Job Description
ParcelHero is one of the UK’s biggest parcel delivery price comparison sites, with over 5 million visitors a year. We’re a scaling, technology-focused business with 120 remote staff worldwide – and we
Key Highlights
- A minimum of 10 years’ customer service experience.
- A minimum of 7 years’ experience in a customer service management role, including direct oversight of large teams (40-50+ direct reports).
- Proven experience operating in a fast-paced, high-volume, high-pressure environment.
- A decisive, sharp decision-maker with excellent critical thinking and problem-solving skills.
- A track record of contributing to process improvement, optimisation, or automation initiatives.
About the Company
ParcelHero
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Job Details
Employment Type
Full Time
Experience Level
Senior
Location
Czechia
Work Mode
Remote
Posted
Today
Country
CZ