Sleek
Customer Success – Australia Clients
PhilippinesRemotePosted Today
Full TimeSeniorRemotePH
See how this job matches your profile
Sign in for an AI-powered fit score, breakdown, and a tailored resume.
Job Description
Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.We give Entrepreneurs time back to focus on what they love doing – growing
Key Highlights
- Consistently achieve monthly renewal rate targets across the Australian client base
- Maintain and improve CSAT scores, ensuring customer trust and satisfaction throughout each renew
- Conduct detailed, end-to-end investigations into customer interactions with Sleek
- Work cross-functionally with accounting, corpsec, product, and data teams to drive resolution and support seamless renewals
- Achieve monthly cash collection targets by driving renewals and identifying upsell and upgrade opportunities
Qualifications
Required Qualifications
- Consistently achieve monthly renewal rate targets across the Australian client base
- Maintain and improve CSAT scores, ensuring customer trust and satisfaction throughout each renew
About the Company
Sleek
View company profile →
Interested in this role?
Sign in or create a free account to see how this job matches your skills, apply with one click, and let our AI tailor your resume.
Sign in to applyAI-powered resume optimization
Save and track your applications
Job Details
Employment Type
Full Time
Experience Level
Senior
Location
Philippines
Work Mode
Remote
Posted
Today
Country
PH