Coinbase
Machine Learning Engineer, CX Intelligence
Remote (Worldwide)RemotePosted Today
Full TimeMidRemote
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Job Description
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way
Key Highlights
- Architect multi-agent systems using advanced orchestration frameworks (LangGraph, Google ADK) to automate complex customer support procedures end-to-end.
- Build and scale integrations using Model Context Protocol (MCP) to connect LLMs with internal Coinbase APIs, databases, and third-party tooling.
- Develop automated "LLM-as-a-judge" evaluation pipelines to monitor, measure, and improve the performance of non-deterministic AI agents in production.
- Implement RAG, fine-tuning, and prompt engineering techniques to ensure chatbot responses are grounded, accurate, and compliant with Coinbase policies.
- Ship production-ready Python services that are resilient, low-latency, and capable of handling Coinbase-scale traffic across asynchronous microservices.
Skills & Technologies
Machine LearningPythonReact
About the Company
Coinbase
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Job Details
Employment Type
Full Time
Experience Level
Mid
Location
Remote (Worldwide)
Work Mode
Remote
Posted
Today