Cloudbeds
Associate Billing Specialist – Portugal
USRemotePosted 2 days ago$30,000 – $60,000
Full TimeRemoteUS
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Job Description
What Makes Us Unique At Cloudbeds, we’re not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in
Key Highlights
- Address billing and subscription inquiries, escalating complex issues when necessary.
- Efficiently manage and process billing tickets (emails) and calls while taking ownership of follow-ups.
- Resolve delicate customer billing situations, including compensation requests.
- Gather details for credit and refund requests and handle finance-related inquiries.
- Analyze billing ticket trends and propose improvements to enhance the customer experience.
Qualifications
Preferred Qualifications
- Google Data Studio is a plusShift: Monday–Friday, 06:00 AM–3:00 PM UTC#LI-DL1 #LI-REMOTE #LI-DL1
Skills & Technologies
Machine Learning
About the Company
Cloudbeds
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Job Details
Employment Type
Full Time
Salary Range
$30,000 – $60,000
Location
US
Work Mode
Remote
Posted
2 days ago
Country
US