SupportYourApp

SupportYourApp

(fluent English) QA Engineer (remotely)

JapanRemotePosted 10 days ago
Full TimeMidRemoteJP

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Job Description

Who are we?SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliv

Key Highlights

  • Develop comprehensive test plans based on functional and technical specifications to ensure complete coverage;
  • Create, maintain, and execute detailed manual test cases using Zephyr integrated with JIRA;
  • Actively participate in daily squad stand-ups, sprint planning, reviews, and retrospectives in an Agile environment;
  • Log, track, and manage defects in JIRA, verify fixes, and coordinate retesting activities to ensure quality resolution;
  • Validate user stories and tickets to confirm compliance with defined acceptance criteria before release;

Qualifications

Required Qualifications

  • Excellent English communication skills is a must (C1 both spoken and written) ;
  • 4–5 years of hands-on QA experience in SaaS or software product–based companies;
  • Strong understanding of software testing principles, methodologies, and the Software Development Life Cycle (SDLC);
  • Proven experience working in Agile environments, with familiarity in Shift-Left testing practices;
  • Working knowledge of CI/CD pipelines and quality integration within continuous delivery environments;
  • Self-motivated, proactive, and able to work autonomously with strong attention to detail and quality ownership;
  • Excellent analytical, problem-solving, and communication skills;

Preferred Qualifications

  • A foundation level in STQB Certified Tester;
  • A degree in a computing related field;
  • Experience in Automated Testing Knowledge of Postman.

Skills & Technologies

JiraAgileCI/CD

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Job Details

Employment Type

Full Time

Experience Level

Mid

Location

Japan

Work Mode

Remote

Posted

10 days ago

Country

JP