Databricks

Sr. Engagement Manager, Forward Deployed Engineering – LATAM

MexicoRemotePosted Today

Full TimeSeniorRemoteMX

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Job Description

CSQ327R29 The Senior Engagement Manager is a trusted advisor within the Forward Deployed Engineering organization to account teams and customers in Latin America (LATAM) for successful implementation

Key Highlights

Strategic Leadership: Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders.
Advanced Selling: Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for Centers of Excellence (CoEs) and migrations.
Account Growth: Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets.
Cross-Functional Alignment: Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals.
Customer Sentiment: Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction.

Qualifications

Required Qualifications

7-10 years running a Professional Services line of business.
10+ years in senior customer-facing roles with a mix of influencing and execution.
Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google).
Strong knowledge of Databricks architecture, competitors, and migration benefits.
Proven track record of managing large-scale program plans and service delivery.
Ability to travel up to 25-50% as required.

Skills & Technologies

AWS

About the Company

Databricks

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Job Details

Employment Type

Full Time

Experience Level

Senior

Location

Mexico

Work Mode

Remote

Posted

Today

Country