Zeals
Site Reliability Engineer
Japan (Hybrid)RemotePosted Today
Full TimeMidRemoteJP
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Job Description
At ZEALS, we’re building the infrastructure behind the next generation of conversational AI products. Our conversational commerce platform processes millions of customer conversations every day on a h
Key Highlights
- Keep critical customer journeys reliable and available, and respond first when they aren’t.
- Join the on-call rotation for business critical services.
- Own alerting and observability: better coverage, fewer false positives, and catching issues before customers do.
- Build and operate in-house platform tooling: Kubernetes operators, custom Kubernetes APIs, GitOps automation, and deployment tooling that helps teams ship faster and safer.
- Eliminate toil by turning recurring developer requests into self-service, bringing an automation mindset to reduce complexity.
Qualifications
Required Qualifications
- 3+ years in software engineering, SRE, infrastructure, or platform engineering on GCP or AWS.
- Hands-on Kubernetes experience: you can debug a workload, not just deploy one.
- Monitoring and observability experience (we use Grafana, Loki, Prometheus, and Thanos).
- Comfortable troubleshooting databases (we run MongoDB, Elasticsearch, and Postgres).
- CI/CD and GitOps experience (we use GitHub Actions, Helm, and Argo CD).
- Able to write and read code for tooling and automation (we use Go, Bash, and Python).
- Eligible to work in Japan, and business-level English.
Preferred Qualifications
- Terraform and infrastructure-as-code at scale.
- Go proficiency and experience building Kubernetes operators.
- Operating event-driven systems and high-throughput messaging at scale.
- Conversational Japanese.
Skills & Technologies
KubernetesGCPAWSMongoDBElasticsearchCI/CDGitHub ActionsGoBashPythonTerraform
About the Company
Zeals
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Job Details
Employment Type
Full Time
Experience Level
Mid
Location
Japan (Hybrid)
Work Mode
Remote
Posted
Today
Country
JP