GitLab
Senior Customer Success Manager- Public Sector
USARemotePosted Today$103,200 – $174,600
Full TimeSeniorRemoteUS
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Job Description
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, an
Key Highlights
- Partner with Public Sector customers to translate pre-sales command plans and desired business outcomes into clear, actionable objectives.
- Guide customers on how to use the GitLab platform effectively, drawing on common best practices, DevSecOps principles, and typical Git workflows and branching strategies.
- Map and manage the customer journey, and coach customers on how to adopt new GitLab use cases over time.
- Act as the primary GitLab liaison for your customers, coordinating responses to questions, issues, and escalations by working closely with Support, Product Management, Sales, Professional Services, and other teams.
- Own a defined book of business with responsibility for driving adoption, retention, expansion, and overall customer satisfaction.
Qualifications
Required Qualifications
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Skills & Technologies
GitCI/CD
About the Company
GitLab
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$103,200 – $174,600
Location
USA
Work Mode
Remote
Posted
Today
Country
US