Unknown Company

Customer Engineer – Auckland

RemoteRemotePosted TodayNZ$70,000 – NZ$70,000
Remote

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Job Description

About NCR VOYIXNCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments ca

Key Highlights

  • Installation, maintenance, and repairs on equipment within an assigned territory to ensure continuity of customer operations and high levels of customer satisfaction.
  • May be requested to work outside of the assigned area as determined by projects, to cover for colleagues, and at times of demand peaks.
  • Ownership of customer problems or incidents until the situation has been resolved to the customer’s satisfaction and or in compliance with agreed upon Service Level Agreements (SLA).
  • Diagnose, repair, and replace components on any equipment supported by NCR Voyix including but not limited to Point of Sale, Self-service checkout, servers and other back office equipment, handheld terminals, and associated peripherals.
  • Installation of new, or to upgrade existing equipment, in line with the Statement of Work (SOW).

Qualifications

Required Qualifications

  • Associates degree / certifications in a Technology Field preferred.
  • Previous experience in NCR or similar equipment is a plus.
  • Recognized qualification within the Electronics or IT Domain preferred.
  • EPOS maintenance or install experience is preferred; Strong desktop hardware experience may be considered if EPOS experience is limited.

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Job Details

Salary Range

NZ$70,000 – NZ$70,000

Location

Remote

Work Mode

Remote

Posted

Today