Cresta
Forward Deployed Product Manager – AI Agent (EMEA)
MXRemotePosted Today
Full TimeSeniorRemoteMX
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Job Description
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human a
Key Highlights
- Own AI Agent outcomes for our customers — defining and delivering on the metrics that move the needle. This includes finding additional automation opportunities that can provide even more value! To do this, you’ll…
- Own the deployment lifecycle for AI Agents — from scoping and kickoff to launch and post-go-live optimization
- Design, build, test and iterate on AI agents in partnership with FDEs using Cresta’s internal tools and the latest technologies to deliver the highest customer ROI
- Serve as the AI Agent SME for the EMEA Sales cycle, partnering on demos, solutioning, and deal reviews to ensure technical feasibility, value articulation, and successful handoff to deployment.
- Lead customer relationships and act as the primary point of contact for AI Agent. Help customers move faster to ensure we can deliver quickly and effectively.
Qualifications
Preferred Qualifications
- Background in product management, conversation design or forward deployed engineering roles
- Experience in a startup or high-growth SaaS environment
- Familiarity with customer support and contact center operations
Skills & Technologies
Go
About the Company
Cresta
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Job Details
Employment Type
Full Time
Experience Level
Senior
Location
MX
Work Mode
Remote
Posted
Today
Country
MX