Deloitte

Deloitte

Contact Centre Agent

AustraliaRemotePosted 9 days agoCA$40,000 – CA$44,000
Full TimeRemoteAU

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Job Description

Job Type: Independent Contractor Employer: Procom Reference code: 132741 Primary Location: Anywhere in Canada (remote) All Available Locations: Burlington, ON; Brossard, QC; Calgary, AB; Edmonton, AB;

Key Highlights

  • Collaborating with your contact centre and help desk teams to respond to customer inquiries via multiple channels such as phone and email.
  • Provide exceptional customer service by providing timely and accurate responses using industry technologies.
  • Identify opportunities for innovation and improvements in client service delivery and process efficiency.
  • Strong written and verbal communication skills in both English and French
  • Empathy, compassion, cultural sensitivity and excellent listening skills

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Job Details

Employment Type

Full Time

Salary Range

CA$40,000 – CA$44,000

Location

Australia

Work Mode

Remote

Posted

9 days ago

Country

AU