Cresta

Cresta

Platform Product Manager

Remote (Worldwide)RemotePosted 27 days ago$130,000 – $190,000
Full TimeMidRemote

See how this job matches your profile

Sign in for an AI-powered fit score, breakdown, and a tailored resume.

Sign in

Job Description

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligen

Key Highlights

  • Own and drive the IAM product area, including user and team management, permissions and access control models, enterprise administration, and related identity capabilities
  • Define and maintain the roadmap and backlogs for your ownership areas, balancing immediate customer needs with longer-term platform goals
  • Partner with security and engineering to plan, prioritize, and deliver improvements with a focus on reliability and enterprise readiness
  • Work with Solution Architect and implementation teams to ensure capabilities are practical to deploy, operate, and scale in enterprise environments
  • Support integrations with enterprise systems used for access control and provisioning (e.g., HRIS, CCaaS, or similar platforms)

Qualifications

Preferred Qualifications

  • Familiarity with enterprise security or audit concepts (e.g., access controls, audit logs, least privilege)
  • Exposure to IAM concepts such as OAuth, SAML, SCIM, OIDC, RBAC, or SSO flows
  • Experience integrating with enterprise systems (e.g., HRIS, ITSM, CCaaS platforms) from the user management perspective
  • Exposure to organizational or team hierarchy models and delegated administration
  • Interest in building reliable, observable platform services used by enterprise customers

Skills & Technologies

Go

About the Company

Cresta

Cresta

View company profile →

Interested in this role?

Sign in or create a free account to see how this job matches your skills, apply with one click, and let our AI tailor your resume.

Sign in to apply
AI-powered resume optimization
Save and track your applications
Sign in to apply

Job Details

Employment Type

Full Time

Experience Level

Mid

Salary Range

$130,000 – $190,000

Location

Remote (Worldwide)

Work Mode

Remote

Posted

27 days ago