Philips

Philips

Key Account Manager Customer Service

USA, RomaniaRemotePosted Today
Full TimeSeniorRemoteRO

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Job Description

Job TitleKey Account Manager Customer ServiceJob DescriptionAs a Key Account Manager for Customer Service, you will be responsible for developing and driving profitable long-term growth in the account

Key Highlights

  • Build and maintain strong, long-term relationships with key stakeholders at different organizational levels to maximize business value (top and bottom line)
  • Develop executive-level customer relationships and understand customer targets, needs, and competitive landscape
  • Create, implement, and drive account plans, including tailored value propositions, and lead all related commercial activities
  • Negotiate agreements, manage sales pipelines, forecast performance, and ensure achievement of order intake, sales, and profitability targets
  • Lead cross-functional collaboration (Project Management, Operations, Customer Services) and drive account team alignment to deliver results

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Job Details

Employment Type

Full Time

Experience Level

Senior

Location

USA, Romania

Work Mode

Remote

Posted

Today

Country

RO