Zuora
Customer Solutions Engineer – Payments
USARemotePosted Today$136,800 – $177,100
Full TimeSeniorRemoteUS
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Job Description
About ZuoraAt Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings
Key Highlights
- Serve as Zuora’s payments subject matter expert throughout the sales cycle.
- Partner with Account Executives to identify and develop opportunities within existing and prospective enterprise customers.
- Lead discovery sessions focused on payment architecture, gateway strategy, authorization performance, global expansion, and operational efficiency.
- Design solution architectures that support flexible payment ecosystems across multiple payment providers, gateways, processors, and payment methods.
- Deliver compelling technical presentations, demonstrations, workshops, and architecture reviews tailored to executive, business, and technical audiences.
Qualifications
Required Qualifications
- 5+ years of experience in Solutions Engineering, Sales Engineering, Solution Consulting, or Solutions Architecture supporting enterprise software.
- Deep domain expertise in enterprise payments gained through experience with a Payment Service Provider (PSP), payment gateway, payment orchestration platform, payment processor, or related payments technology company.
- Strong understanding of payment ecosystems, including PSPs, gateways, acquirers, processors, card networks, payment rails, embedded payments, digital wallets, and alternative payment methods at global scale.
- Experience designing and discussing complex payment architectures for enterprise high volume B2C / B2SMB customers.
- Knowledge of payment optimization strategies, including intelligent routing, authorization optimization, tokenization, payment recovery, and payment resilience.
- Familiarity with REST APIs, webhooks, and modern integration patterns.
- Outstanding presentation, communication, and customer-facing consulting skills.
- Ability to translate complex technical concepts into clear business value for executive audiences.
- 5+ years of experience in Solutions Engineering, Sales Engineering, Solution Consulting, or Solutions Architecture supporting enterprise software.
- Deep domain expertise in enterprise payments gained through experience with a Payment Service Provider (PSP), payment gateway, payment orchestration platform, payment processor, or related payments technology company.
- Strong understanding of payment ecosystems, including PSPs, gateways, acquirers, processors, card networks, payment rails, embedded payments, digital wallets, and alternative payment methods at global scale.
- Experience designing and discussing complex payment architectures for enterprise high volume B2C / B2SMB customers.
- Knowledge of payment optimization strategies, including intelligent routing, authorization optimization, tokenization, payment recovery, and payment resilience.
- Familiarity with REST APIs, webhooks, and modern integration patterns.
- Outstanding presentation, communication, and customer-facing consulting skills.
- Ability to translate complex technical concepts into clear business value for executive audiences.
- Experience supporting global enterprise customers across multiple industries.
- Knowledge of subscription business models and recurring billing.
- Experience integrating payments with billing, ERP, CRM, or commerce platforms.
- Familiarity with PCI DSS, PSD2/SCA, and global payment regulations.
- Experience working with SaaS platforms and cloud-based enterprise applications.
- Experience supporting global enterprise customers across multiple industries.
- Knowledge of subscription business models and recurring billing.
- Experience integrating payments with billing, ERP, CRM, or commerce platforms.
- Familiarity with PCI DSS, PSD2/SCA, and global payment regulations.
- Experience working with SaaS platforms and cloud-based enterprise applications.
Skills & Technologies
Rails
About the Company
Zuora
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$136,800 – $177,100
Location
USA
Work Mode
Remote
Posted
Today
Country
US