Director of Career Services

Required Qualifications

• Hires, trains, supervises, and evaluates Career Services staff; maintains a high-performing student-focused team
• Oversees daily Career Services operations and ensures adequate staffing coverage and service delivery
• Establishes, monitors, and reports on Career Services KPIs related to student engagement, retention, completion, graduate outcomes, and placement reporting
• Maintains working knowledge of institutional systems and technologies including Dynamics, Microsoft 365, Teams, Canvas, Handshake, CIAT job boards, and other student success platforms
• Develops and manages departmental budgets and resources
• Provides leadership and oversight to Career Services Advisors and Placement Specialists
• Partner with HR to coach and counsel employees as needed
• Provide professional development and growth opportunities for employees
• Manage and enforce timekeeping policies to ensure accuracy and timely processing of employee timecards
• Conduct timely, accurate, and fair performance reviews, free from bias
• Ensure a safe, secure, and ethical work environment
• Adhere to CIAT’s compliance requirements to ensure all Federal, State, accreditation, and institutional policies and procedures are being met
• Promote communication guidelines to ensure high levels of customer satisfaction and professionalism
• Embody CIAT’s?mission, vision, purpose and values