Karbon
Senior Customer Success Manager
APACRemotePosted 2 days ago$90,000 – $115,000
Full TimeSeniorRemote
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Job Description
About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professi
Key Highlights
- Drive measurable value realization within the first 90 days post-sale, aligning onboarding outcomes to defined business KPIs.
- Own renewal and expansion strategy for your portfolio, including proactive identification of cross-sell and upsell opportunities (including Billing & Payments).
- Drive Net Revenue Retention by increasing product adoption depth, seat expansion, and multi-threaded engagement.
- Build and manage an accurate renewal forecast 90–120 days in advance.
- Develop multi-threaded relationships across decision-makers, economic buyers, and operational leaders.
About the Company
Karbon
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$90,000 – $115,000
Location
APAC
Work Mode
Remote
Posted
2 days ago