Perry’s Ice Cream

Perry’s Ice Cream

Part Time Customer Service Representative

US • Full TimeRemotePosted Today$38,000 – $38,000
Full TimeRemote

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Job Description

OverviewThis is a part-time, Monday- Friday, hourly position (approximately 24-32 hours a week). Hourly rate $19.00/hour. About the Role:As a core member of our Customer Service team, you will be expe

Key Highlights

  • Handle incoming calls from customers to take product orders
  • Respond to incoming calls and emails from customers and Sales Representatives
  • Enter and adjust orders in our computer system
  • Identify opportunities to up-sell products and services, and explain new offerings
  • Respond to requests for promotional materials

Qualifications

Required Qualifications

  • HS diploma or GED
  • Prior work experience in a customer service position is preferred
  • Knowledge of MS Office including Word, Outlook, and Excel
  • Strong customer service skills; with a focus on providing world-class service to both internal and external customers
  • Excellent written communications skills, with the ability to compose professional emails and letters using proper grammar, punctuation, spelling and syntax
  • Effective verbal communication skills
  • Able to make and receive phone calls
  • Can establish and maintain effective working relationships with leaders, team members, and outside contacts
  • Maintain a positive attitude and treat others with respect
  • Demonstrates sound independent judgment and ability to solve issues of moderate complexity
  • Excellent computer/typing skills and accurate data entry

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Job Details

Employment Type

Full Time

Salary Range

$38,000 – $38,000

Location

US • Full Time

Work Mode

Remote

Posted

Today