Nagarro
Associate Director – Customer Growth Partner (Healthcare and Life Sciences)
USARemotePosted Today
Full TimeExecutiveRemoteUS
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Job Description
Company DescriptionWe are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across
Key Highlights
- Owns the overall engagement with the client and act as the primary contact for the relationship.
- Drives account expansion and diversification across stakeholders, LoBs, and other BUs.
- Aligns account objectives to BU strategy in collaboration with BU / LoBs and KAM (Key Account Management) leadership.
- Is accountable for account budgeting and financials across Project BUs and LoBs, consolidating inputs and steering toward targets.
- Maintains forecast accuracy by consolidating and updating account-level revenue/margin inputs according to the account-management cadence.
Qualifications
Required Qualifications
- 6 to 12 years of proven experience in strategic account management / client partnering / growth leadership in a professional services or consulting context.
- Demonstrated ability to own end-to-end client engagement as the primary relationship lead.
- Strong commercial acumen: experience with account financials, forecasting discipline, and executive-level reporting.
- Working knowledge of contractual constructs (e.g., MSAs/NDAs/rate cards) and comfortable partnering with legal/procurement stakeholders.
- Track record of driving growth and diversification in complex accounts (multiple stakeholders, multiple service lines).
- Governance mindset: ability to run a Rhythm of Business approach, process discipline, and continuous improvement.
- Geo-proximity / willingness to travel or engage closely with the client context as required by the account.
- Growth-oriented, entrepreneurial mindset.
- Proactively identifies opportunities, initiates growth actions, and drives initiatives from ideas to measurable outcomes.
- Experience in PSH related domains / specializations and regulated delivery environments.
- Experience operating in a matrix organization with cross-portfolio orchestration across multiple practices/regions.
- Evidence of executive relationship-building (CxO conversations, value storytelling, strategic roadmap alignment).
About the Company
Nagarro
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Job Details
Employment Type
Full Time
Experience Level
Executive
Location
USA
Work Mode
Remote
Posted
Today
Country
US