M3 USA
Senior Account Manager – Market Research
US
•
Full TimeRemotePosted Today
Full TimeSeniorRemote
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Job Description
Company DescriptionM3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen
Key Highlights
- Support maintenance of the assigned account(s) by effectively managing contracts and up-sell/cross-sell opportunities
- Actively network within existing client contacts for any new business/prospects
- Organizing client and internal kick off calls, developing insightful proposals and delivering strategic sales communications
- Consulting with clients on sample design and business issues.
- Provide superior customer service by working with Project Managers and Research Managers to execute project specifications and deliver quality results to clients
Qualifications
Required Qualifications
- Uses the CRM (HubSpot) proficiently to log all sales activity – calls, bids, meetings. Updates contact and company information as required. Able to correctly move a project through the deal cycle and manages pipeline using HubSpot. Produces, maintains and disseminates to internal teams well written, informed Account Plans.
- Takes full ownership of individual revenue, GP and sales goals. Is able to provide an accurate weekly and monthly sales forecast when requested to.
- Understands research methods and methodologies. Comprehends client objectives and can offer guidance around the service/product options available to our clients. Speaks confidently when delivering a bid to a customer. Proactively advises clients on Compliance.
- Works collaboratively with each of the other internal teams to the benefit of our client. Drives client service whilst also maintaining a healthy GP. Proactively handles critical client conversations and supports Operations in project delivery
About the Company
M3 USA
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Job Details
Employment Type
Full Time
Experience Level
Senior
Location
US • Full Time
Work Mode
Remote
Posted
Today