Remote
Sr. Customer Success Manager, MM/ENT – AMER
GBRemotePosted Today$46,600 – $131,100
Full TimeSeniorRemoteGB
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Job Description
About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage
Key Highlights
- Extensive experience as a Senior CSM.
- Autonomous Risk Anticipation: Anticipates portfolio risks early and adjusts strategic plans without manager intervention, keeping stakeholders aligned through change while maintaining high performance across complex books of business.
- Solution-Oriented Account Ownership: Drives retention and expansion outcomes with minimal oversight, owning end-to-end mitigation and account plans rather than just tasks, and proactively escalating complex issues with proposed solutions already in hand.
- Strategic Communication & Peer Mentorship: Communicates with strategic depth to align cross-functional DRIs early, while actively mentoring peers on customer communication, stakeholder management, and disciplined follow-up.
- Root-Cause Diagnosis & Rework Reduction: Diagnoses underlying portfolio friction early to build repeatable account plans, driving cross-functional execution for complex scenarios and significantly reducing rework through disciplined attention to detail.
Skills & Technologies
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About the Company
Remote
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$46,600 – $131,100
Location
GB
Work Mode
Remote
Posted
Today
Country
GB