Datadog

Datadog

Partner Solutions Architect (GSI) - AMER West

Remote (Worldwide)RemotePosted Today$143,000 – $190,400
Full TimeSeniorRemote

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Job Description

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful.

Key Highlights

  • Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
  • Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;
  • Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;
  • Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;
  • Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;

Qualifications

Required Qualifications

  • Possess a solid technical grounding with hands-on experience of IT Development and/or Operations
  • Has a demonstrable track-record and never-ending passion for learning; successful candidates for this position typically have 10-15 years of experience in a customer or partner facing technical role
  • A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom;
  • Confident presentation skills
  • Desired hands-on experience in two or more of the following areas:
  • Observability: Datadog, Splunk, AppD, New Relic or Dynatrace
  • Public Cloud: AWS, Azure, GCP, or Alibaba
  • Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry
  • Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go
  • Config Mgmt: Terraform, Ansible, Puppet, Chef
  • CI / CD: Jenkins, Gitlab
  • Bonus Points:
  • Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.)
  • Previous experience using Datadog and/or other cloud monitoring tools (APM,
  • Infrastructure, Logs, Synthetics, NPM)
  • Previous experience with root-cause-analysis, troubleshooting, debugging

Skills & Technologies

AWSAzureGCPDockerKubernetesPythonJavaScriptRubyPHPTerraformAnsibleJenkins

About the Company

Datadog

Datadog

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Job Details

Employment Type

Full Time

Experience Level

Senior

Salary Range

$143,000 – $190,400

Location

Remote (Worldwide)

Work Mode

Remote

Posted

Today