NTT DATA

NTT DATA

Operational Business Analyst & Incident Manager (Technology and Transformation)

USRemotePosted Today$54,000 – $56,000
Full TimeMidRemoteUS

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Job Description

Job Title: Operational Business Analyst & Incident Manager Location Preference: 100% remote in LATAM working EST Time Zone Duration: 1-Year Assignment with possibility of extension Freelance Rate Rang

Key Highlights

  • Analyze and document business processes, workflows, and operational use cases.
  • Gather, evaluate, and translate business requirements into clear functional recommendations.
  • Identify process improvement opportunities, system enhancements, and integration possibilities across business applications.
  • Develop business analysis artifacts including process maps, gap analyses, requirements documentation, and recommendations.
  • Support decision-making related to system enhancements, change requests, and operational improvements.

Qualifications

Required Qualifications

  • Business Administration
  • Information Systems
  • Engineering
  • Data Science
  • Economics
  • Technology or Operations Management
  • Experience with business process improvement initiatives.
  • Exposure to digital transformation or enterprise technology programs.
  • Additional language proficiency beyond English is a plus, particularly Spanish, Portuguese, or French.

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Job Details

Employment Type

Full Time

Experience Level

Mid

Salary Range

$54,000 – $56,000

Location

US

Work Mode

Remote

Posted

Today

Country

US