ICON plc

ICON plc

Controls Engineer II

USRemotePosted Today
Full TimeSeniorRemoteUS

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Job Description

The Controls Engineer II, Engineering Services designs and maintains the diagnostic infrastructure ICON’s fleet depends on — building troubleshooting tools, guided diagnostics, telemetry-sourced healt

Key Highlights

  • Design feedback and escalation: Diagnose and resolve complex issues involving PLCs, HMIs, SCADA and industrial communication protocols such as Ethernet and DeviceNet.
  • Identify and report design, reliability and maintenance problems or software bugs to design and software engineering teams to facilitate root‑cause analysis and corrective action.
  • Network and integration support: Assist with issues related to control system networking, including configuring communication devices and integrating control hardware with enterprise systems. Collaborate with electrical, mechanical and IT teams to ensure seamless integration.
  • Advanced troubleshooting and support: Respond to situations where first‑line support cannot isolate or fix problems in malfunctioning control systems.
  • Field Engineering training: Develop and deliver training for the Field Engineering team on control system operation, maintenance, and configuration — building the technical notes, how-to guides, and reference materials that raise the team’s capability to support the fleet independently.

Qualifications

Required Qualifications

  • Bachelor’s degree in electrical engineering, control systems engineering or a related technical discipline.
  • 3+ years of experience in industrial automation or control systems support.
  • Strong working knowledge of PLCs, HMIs, SCADA systems and control network protocols.
  • Demonstrated ability to diagnose hardware, software and communication issues in control systems.
  • Knowledge of safety regulations and standards for industrial control systems.
  • Excellent communication and customer‑service skills; ability to manage customer expectations and document resolutions.
  • Ability to work collaboratively with cross‑functional teams and maintain composure under pressure.

Preferred Qualifications

  • Prior startup experience.
  • Twincat 3 Object Oriented Structured Text development.
  • Solid conceptual understanding of 3d printing technology.
  • Ability to read and contribute to electrical schematics.
  • Self-starting attitude, excited to make things happen in new and ambiguous situations.
  • Superior ability to influence and collaborate with senior management and work across all levels of the organization.

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Job Details

Employment Type

Full Time

Experience Level

Senior

Location

US

Work Mode

Remote

Posted

Today

Country

US