Veeam Software
Lead Customer Success Engineer – West
AU, KR
+2 more
•
Full TimeRemotePosted Today$127,200 – $325,600
Full TimeSeniorRemote
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Job Description
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As t
Key Highlights
- Setup customer accounts; facilitate onboarding; orient stakeholders; walk through administration portals; introduce support channels.
- Identify expansion opportunities; analyze platform usage and customer environments; conduct success planning and strategy sessions; align business outcomes with product adoption.
- Conduct assessments; recommend solutions and architectures across DSPM, Privacy, Data Security, and AI Governance offerings.
- Perform technical health checks; assess data security, privacy, and AI governance posture; deliver quarterly value and adoption reviews.
- Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.
Qualifications
Required Qualifications
- 12+ years in customer-facing technical roles focused on data security, privacy, governance, cloud security, or enterprise software (e.g., Technical Consulting, Solutions Architect, Sales Engineer, Technical Account Manager, Customer Success Engineer).
- Hands-on expertise across cloud platforms, data platforms, SaaS applications, security technologies, and enterprise architectures.
- Strong experience conducting technical assessments, driving adoption programs, and delivering measurable customer outcomes; familiarity with DSPM, Privacy, or AI Governance platforms is a plus.
- Preferred certifications: AWS Solutions Architect, Microsoft Azure Administrator or Solutions Architect Expert, CISSP, CIPP, CIPM, or similar industry certifications.
- Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.
- Executive stakeholder engagement skills (CISO, CIO, Chief Privacy Officer, Chief Data Officer) with the ability to synthesize technical, business, and risk signals into clear recommendations.
- Excellent communication, cross-functional collaboration, and stakeholder management skills.
Skills & Technologies
GoAWSAzure
About the Company
Veeam Software
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$127,200 – $325,600
Location
AU, KR +2 more • Full Time
Work Mode
Remote
Posted
Today