Litmus
Partner Success Manager (EMEA)
AURemotePosted Today
Full TimeSeniorRemoteAU
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Job Description
Who is Litmus Litmus is building the data foundation that powers industrial AI. AI doesn’t work without real-world, contextualized data – Litmus makes that data usable. As AI adoption accelerates, mos
Key Highlights
- Serve as the primary engagement contact for assigned Litmus partners, building strong relationships across technical, implementation, and leadership teams.
- Lead partner onboarding, training, and ongoing enablement to ensure partners are confident using and supporting Litmus products.
- Educate partners on best practices for deployment, configuration, implementation, and ongoing support.
- Provide technical guidance throughout partner-led implementations and customer deployments, including managing escalations and resolving complex challenges.
- Showcase new Litmus features, product enhancements, and platform capabilities to partner teams.
Qualifications
Required Qualifications
- 5+ years of experience in partner management, customer success, implementation, solutions consulting, technical account management, training and enablement, or a similar customer-facing technical role.
- Professional experience within manufacturing, industrial technology, industrial automation, IIoT, or a related industrial environment.
- Strong technical aptitude, with the ability to understand, explain, and guide software deployment and implementation processes.
- Experience working with enterprise software, industrial software, IIoT, IoT platforms, data platforms, cloud technologies, or related technologies.
- Experience training customers, partners, or internal teams on software products and processes.
- Excellent communication skills, with the ability to work effectively with both technical and non-technical audiences.
- Ability to manage multiple partner relationships, priorities, and projects simultaneously.
Preferred Qualifications
- Technical curiosity and the ability to quickly learn new products and technologies.
- Experience with Wrike.
- Strong problem-solving skills and the ability to navigate complex deployment or process-related challenges.
- Experience working cross-functionally with Partner, Sales, Product, Support, and Engineering teams.
Skills & Technologies
Machine Learning
About the Company
Litmus
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Job Details
Employment Type
Full Time
Experience Level
Senior
Location
AU
Work Mode
Remote
Posted
Today
Country
AU