
Umbrel
Customer Support (technical)
Remote (Worldwide)RemotePosted 4 days ago
Full TimeRemote
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Job Description
In this role, you will:Support our users across all online channels (email, Discord, website chat, forums, social medias, etc)Create how-tos, guides, wikis, knowledge base, etc for recurring questions
Key Highlights
- Support our users across all online channels (email, Discord, website chat, forums, social medias, etc)
- Create how-tos, guides, wikis, knowledge base, etc for recurring questions/issues
- Collaborate with engineers on our team to debug through challenging technical issues
- Have great written communication skills
- Have at least basic Linux technical skills, such as SSH, running commands in Terminal to debug with users, etc (we’ll train you with umbrelOS-specific commands)
Skills & Technologies
Linux
About the Company
Umbrel
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Job Details
Employment Type
Full Time
Location
Remote (Worldwide)
Work Mode
Remote
Posted
4 days ago