
Serif Health
Sr. Manager, Customer Operations & Strategy
RemoteRemotePosted 6 days ago$115,000 – $150,000
Full TimeMidRemote
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Job Description
About Serif Health At Serif Health, we are taking the complexity out of the cost of healthcare. Our mission is to make healthcare pricing and contracting more transparent, easier to understand, fairer
Key Highlights
- Drive relationships with existing customers to ensure customer satisfaction, success, and retention
- Build strong relationships to drive referrals, references, and upsells
- Create compelling visualizations and summaries to support customer conversations, executive briefings, and strategic initiatives
- Identify themes from customer support issues to guide data and product development in roadmap discussions
- Manage customer support issues from intake to resolution to build strong data foundation and product understanding
Skills & Technologies
SQL
About the Company
Serif Health
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Job Details
Employment Type
Full Time
Experience Level
Mid
Salary Range
$115,000 – $150,000
Location
Remote
Work Mode
Remote
Posted
6 days ago