Serif Health

Serif Health

Sr. Manager, Customer Operations & Strategy

RemoteRemotePosted 6 days ago$115,000 – $150,000
Full TimeMidRemote

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Job Description

About Serif Health At Serif Health, we are taking the complexity out of the cost of healthcare. Our mission is to make healthcare pricing and contracting more transparent, easier to understand, fairer

Key Highlights

  • Drive relationships with existing customers to ensure customer satisfaction, success, and retention
  • Build strong relationships to drive referrals, references, and upsells
  • Create compelling visualizations and summaries to support customer conversations, executive briefings, and strategic initiatives
  • Identify themes from customer support issues to guide data and product development in roadmap discussions
  • Manage customer support issues from intake to resolution to build strong data foundation and product understanding

Skills & Technologies

SQL

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Job Details

Employment Type

Full Time

Experience Level

Mid

Salary Range

$115,000 – $150,000

Location

Remote

Work Mode

Remote

Posted

6 days ago