GoDaddy
Aftermarket – Technical Support I
USRemotePosted Today$45,000 – $65,000
Full TimeRemoteUS
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Job Description
Location Details: Remote – Bulgaria At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days
Key Highlights
- Communicate with customers via email, phones, chat, or internal systems to understand their needs and resolve issues
- Explain technical concepts in simple, straightforward language
- Provide accurate updates, set expectations, and ensure a positive support experience
- Troubleshoot operational and technical issues using internal diagnostic tools and knowledge articles
- Escalate complex issues appropriately and document them clearly for higher-level teams
Qualifications
Required Qualifications
- Knowledge of domains and DNS
- Previous knowledge of GoDaddy products
Skills & Technologies
Confluence
About the Company
GoDaddy
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Job Details
Employment Type
Full Time
Salary Range
$45,000 – $65,000
Location
US
Work Mode
Remote
Posted
Today
Country
US