
Twilio
Senior Cloud Software Engineer
Remote (Worldwide)RemotePosted Today
Full TimeSeniorRemote
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Job Description
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of deve
Key Highlights
- Lead the execution end-to-end: Design and lead the implementation of scalable, high-availability cloud infrastructure, moving beyond feature work to drive long-term platform strategy while championing Twilio’s "progress over perfection" mindset to deliver continuous, high-impact shipments.
- Operational Excellence: Own the reliability of services handling billions of weekly requests, setting the standard for operational best practices and incident response.
- Infrastructure Strategy: Drive the evolution of our Infrastructure as Code (IaC) patterns using Terraform, ensuring modularity, security, and reusability across the organization. Always aim for a self -service approach such that it keeps the team’s TOIL at minimum.
- Continuous optimization: Continuously looks for optimizations in our pipelines/releases/deliveries that balance rapid deployment with rigorous safety checks.
- Technical Mentorship and Reviews: Actively mentor L1 and L2 engineers as well as help with code reviews, design docs, and pair programming to foster a culture of technical excellence.
Qualifications
Required Qualifications
- 5+ years of professional experience in Cloud, DevOps, or Site Reliability Engineering (SRE), with deep proficiency in Python, Java, Go or another other language of choice.
- Architectural Depth: Proven track record of designing and deploying complex AWS cloud-native solutions (e.g., CloudFront, Multitenancies, DNS, Caching strategies, WAF, Lambda, S3, developing hosting solutions, etc) at scale.
- IaC Expert: Advanced experience with Terraform, including writing custom providers or managing state at scale across multiple environments.
- System Reliability: Deep understanding of SLIs, SLOs, Golden signals, Error Budgets and establishing monitoring strategies; in depth experience using Datadog, Grafana, or Athena to drive data-informed engineering decisions.
- Strong background in microservices architecture, specifically regarding traffic routing, rate limiting, and service discovery.
- Demonstrated ability to lead technical projects from conception to completion, navigating trade-offs and communicating complex technical concepts to non-technical stakeholders.
Skills & Technologies
TerraformPythonJavaGoAWS
About the Company
Twilio
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Job Details
Employment Type
Full Time
Experience Level
Senior
Location
Remote (Worldwide)
Work Mode
Remote
Posted
Today