Samsara
Strategic Customer Success Manager
USARemotePosted 5 days agoMX$841,500 – MX$990,000
Full TimeSeniorRemoteUS
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Job Description
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) d
Key Highlights
- You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper-growth environment.
- You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.
- Drive customer success by ensuring our clients enhance the safety, efficiency, and sustainability of their operations with our IoT platform.
- Collaborate with customers to develop success plans, identify objectives, define metrics, and overcome barriers to business value realization.
Qualifications
Required Qualifications
- 6+ years of work experience, with recent experience in senior Customer Success, account management, or strategic consulting roles.
- Strong priority management skills, emotional intelligence, and the ability to manage demanding, high-visibility positions.
- Experience supporting or working with technical products and solutions.
- Proven track record of building trust, effective communication, and driving change with stakeholders at all levels.
- Bachelor’s degree from a 4-year institution.
Preferred Qualifications
- Strong bias for action, the ability to think big, with insistence on high standards.
- Experience serving and supporting large-scale business solutions at Fortune 500 companies.
- Thrives in an unstructured, fast-paced, and change-heavy environment.
About the Company
Samsara
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
MX$841,500 – MX$990,000
Location
USA
Work Mode
Remote
Posted
5 days ago
Country
US