Mutual of Omaha
Customer Care Analyst
APACRemotePosted Today$42,000 – $42,000
Full TimeRemote
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Job Description
TRAINING DATES & SCHEDULE:Our next start date is September 10, with virtual training beginning September 14Training is a structured, instructor-led program designed to set you up for success in the Cu
Key Highlights
- Hourly Wage: $21.00, plus annual bonus opportunity.
- 401(k) plan with a 2% company contribution and 6% company match.
- Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
- Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
- Provide exceptional service in a high-volume contact center environment by handling back-to-back inbound calls, many of which involve complex or emotionally sensitive situations.
Qualifications
Preferred Qualifications
- Experience in a customer service or contact center environment.
- Experience with the application of policies, practices and procedures in a business environment.
- Exposure to the insurance or healthcare industry.
- Basic understanding of life and health insurance products, terminology and processes.
- Willingness to actively participate in team huddles, including on-camera engagement.
- Ability to multi-task effectively, work under pressure, meet deadlines and adapt to changing customer and business need.
About the Company
Mutual of Omaha
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Job Details
Employment Type
Full Time
Salary Range
$42,000 – $42,000
Location
APAC
Work Mode
Remote
Posted
Today