Domu Technology Inc.
Technical Account Manager - Brazil
RemoteRemotePosted 8 months ago$30,000 – $45,000
Full TimeSeniorRemote
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Job Description
At Domu we're building the agentic infrastructure behind the world's largest financial institutions. Our AI agents handle millions of live customer interactions a day for Fortune 500 banks and insurer
Key Highlights
- Technical velocity. You're the link between our platform and the client. You will accelerate time-to-value and make the technical journey seamless.
- The relationship. You're the dedicated point of contact they trust, running client meetings together with them, managing expectations, and unblocking our senior engineers by handling the client side yourself.
- Full ownership of the outcomes. You dig into call and funnel data, find what's underperforming, and build the fix whether that's a workflow automation, a clean ticket for engineering, or a better process nobody asked for yet.
- +2 years of experience.
- You've owned an enterprise client as the primary point of contact, in a role that was technical and client-facing at the same time
Qualifications
Required Qualifications
- +2 years of experience.
- You've owned an enterprise client as the primary point of contact, in a role that was technical and client-facing at the same time
- Engineering or data background, you read API docs, data flows and system architecture comfortably, without needing to write production code
- Hands-on with workflow automation tools
- Genuinely analytical: you can design an analysis from scratch, with no template to follow
- Native Brazilian Portuguese and strong English, you'll run client meetings in one and internal comms in the other
- Background in B2B SaaS, AI or enterprise tech; you understand collections, lending or credit-lifecycle operations (the KPIs, the regulatory context, the operational constraints)
- You've built something 0-to-1, a process, a workflow, a program and made it actually work
- Nice to have: experience with Brazilian financial institutions.
- +2 years of experience.
- You've owned an enterprise client as the primary point of contact, in a role that was technical and client-facing at the same time
- Engineering or data background, you read API docs, data flows and system architecture comfortably, without needing to write production code
- Hands-on with workflow automation tools
- Genuinely analytical: you can design an analysis from scratch, with no template to follow
- Native Brazilian Portuguese and strong English, you'll run client meetings in one and internal comms in the other
- Background in B2B SaaS, AI or enterprise tech; you understand collections, lending or credit-lifecycle operations (the KPIs, the regulatory context, the operational constraints)
- You've built something 0-to-1, a process, a workflow, a program and made it actually work
- Nice to have: experience with Brazilian financial institutions.
About the Company
Domu Technology Inc.
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$30,000 – $45,000
Location
Remote
Work Mode
Remote
Posted
8 months ago