Sutherland
Music Streaming Platform Customer Specialist with Polish and English (Remote in Bulgaria)
BulgariaRemotePosted 5 days ago
Full TimeRemoteBG
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Job Description
Company DescriptionAbout SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertis
Key Highlights
- Provide email and chat support (no phone calls!) to Spotify users
- Answer common “how-to” and FAQ-type questions
- Assist with account management and payment-related issues
- Guide users through troubleshooting steps with patience and clarity
- Excellent Polish (C1) and English (C1)
Qualifications
Required Qualifications
- Excellent Polish (C1) and English (C1)
- Valid EU work permit
- Prior customer service experience is a plus
- Strong written communication and problem-solving skills
- A team player with a positive, can-do attitude
- Comfortable explaining complex topics in a clear, simple manner
About the Company
Sutherland
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Job Details
Employment Type
Full Time
Location
Bulgaria
Work Mode
Remote
Posted
5 days ago
Country
BG