SERP Forge

SERP Forge

Client Success Manager

Remote onlyRemotePosted Today₹600,000 – ₹1,200,000
Full TimeMidRemoteIN

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Job Description

Who you are ?SERP Forge is looking for a proactive and client-focused Client Success Manager to help our clients achieve their SEO and link-building goals while building long-term relationships that d

Key Highlights

  • Onboard new clients and understand their goals, requirements, and expectations
  • Serve as the primary point of contact for assigned accounts
  • Build strong relationships with clients and key stakeholders
  • Coordinate with internal teams to ensure successful campaign delivery
  • Provide regular updates, reports, and progress communication

Qualifications

Required Qualifications

  • Excellent written and spoken English
  • Strong relationship-building and communication skills
  • Strong organizational and project management abilities
  • Ability to manage multiple client accounts simultaneously
  • Problem-solving mindset
  • High attention to detail
  • Professional and confident client-facing communication
  • Ability to handle difficult conversations diplomatically

Preferred Qualifications

  • 2+ years of Client Success, Account Management, Customer Success, or Account Management experience
  • Experience working in an SEO, digital marketing, SaaS, or agency environment
  • Experience managing international clients
  • Experience using CRM platforms such as Pipedrive, HubSpot, Salesforce, or Zoho CRM
  • Experience working with remote teams
  • SEO
  • Link Building
  • Digital Marketing
  • SaaS Businesses
  • Agency Operations
  • Client Retention Strategies
  • Customer Success Processes

Skills & Technologies

Client ManagementCustomer RetentionCommunication SkillsInternational salesAttention to detailConsultative SellingAccount Management

About the Company

SERP Forge

SERP Forge

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Job Details

Employment Type

Full Time

Experience Level

Mid

Salary Range

₹600,000 – ₹1,200,000

Location

Remote only

Work Mode

Remote

Posted

Today

Country

IN