Think Academy US
Customer Service Representative (Mandarin Required)
APACRemotePosted Today$40,000 – $50,000
Full TimeRemote
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Job Description
Job Title: Customer Success Specialist (Mandarin Required)Location: RemoteJob type: Full-time ContractorPay Range: $20-25/hour + performance-based commission , targeted $50K-$74K/yearMandarin Speaking
Key Highlights
- Provide ongoing support to enrolled students and parents, responding promptly to inquiries and resolving issues throughout the learning journey.
- Serve as a trusted point of contact for families and deliver professional guidance and assistance.
- Monitor student progress and parent needs, ensuring a positive learning experience.
- Assist with course scheduling, class changes, leave requests, and other academic support services.
- Handle parent feedback and concerns professionally and empathetically.
About the Company
Think Academy US
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Job Details
Employment Type
Full Time
Salary Range
$40,000 – $50,000
Location
APAC
Work Mode
Remote
Posted
Today