Humana

Lead Product Designer – Benefits Servicing

USARemotePosted 1 day ago$104,000 – $143,000

Full TimeSeniorRemoteUS

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Job Description

Become a part of our caring community As a Lead Product Designer – Benefits Servicing, you will shape the end-to-end medical benefits experience across Humana’s digital ecosystem, helping members unde

Key Highlights

Define and lead the end-to-end design strategy for Humana’s medical benefits experience, ensuring a human-centered approach that aligns with business goals.
Collaborate with product, engineering, marketing, and analytics teams to develop and implement innovative solutions to simplify and enhance critical benefit-related member jobs to be done.
Champion user research and data-driven insights to inform design decisions and measure impact.
Advocate for accessibility, inclusivity, and best practices in design across all medical benefits touchpoints.
Partner with other Product and Design teams to ensure seamless and consistent user experiences across the member journey.

Qualifications

Preferred Qualifications

Expertise designing products and services in healthcare, medical benefits, insurance, or other regulated industries.
Expertise in accessibility and inclusive design, particularly for older adults and diverse member populations.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Experience contributing to the development of design systems, pattern libraries, and scalable design standards.

Skills & Technologies

Figma

About the Company

Humana

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Job Details

Employment Type

Full Time

Experience Level

Senior

Salary Range

$104,000 – $143,000

Location

USA

Work Mode

Remote

Posted

1 day ago

Country