Lakeland Care

Technology Transformation Manager – WI Based Work from Home

USARemotePosted 16 days ago$110,000 – $170,000

Full TimeSeniorRemoteUS

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Job Description

DescriptionUnder the direction of the VP – Information Technology, the Technology Transformation Manager leads LC Plus’s digital transformation efforts, aligning technology with organizational strateg

Key Highlights

Lead LC Plus’s innovation and digital transformation practice, connecting technology to organizational strategic needs and driving it to deliver measurable outcomes across clients of varying sizes and maturity levels.
Operate as the accountable owner for outcomes across the team’s practice areas, setting priorities, ensuring deliverable quality, and coaching team performance while stepping in hands-on when needed.
Drive operational delivery of strategic transformation engagements, partnering with executive sponsors while owning day-to-day execution.
Own end-to-end delivery of strategic transformation engagements and distribute execution clearly across the team while retaining outcome ownership and ensure governance, documentation, and audit readiness across all work products.
Apply recognized project management discipline (ITIL, PRINCE2, Agile, PMI-aligned) to ensure structured, timely, and outcome-oriented delivery. Coordinate IT governance and audit support activities, including evidence management, audit readiness, and regulatory reporting.

Qualifications

Required Qualifications

Bachelor’s degree in Information Technology, Computer Science, Business or related field, or equivalent combination of formal education and experience preferred (includes knowledge, skills, and abilities).
Minimum of 7 years of progressive IT experience including service desk or operations exposure (ticket-queue credibility), project management, and solution delivery with demonstrated project management experience. Working knowledge of recognized frameworks such as ITIL, PRINCE2, Agile, or PMI-aligned practice. Practitioner-grade certification a plus.
Hands-on fluency with modern workplace technologies, including Microsoft 365, SharePoint, Power Platform, and Microsoft Copilot (including Copilot Studio and agents), with awareness of emerging platforms. Strong personal interest in AI, actively exploring practical applications beyond formal engagements.
Experience advising on vendor selection, including comparative analysis, build vs. buy decisions, and presenting recommendations to stakeholders.
Proven ability to lead end-user adoption and change management, including training, communications, and creation of enablement resources that drive user adoption.
Experience leading or supervising technical professionals, preferably within an MSP or consulting environment.
Familiarity with IT governance, audit support, and compliance frameworks (e.g., HIPAA, HITRUST, SOC 2), with a strong cybersecurity awareness.
Strong customer service orientation with the ability to communicate effectively across executive, technical, and frontline audiences.
Demonstrated ability to operate at the intersection of people and technology, with a focus on adoption as a human-centered challenge.
Thrives in a startup-energy environment—comfortable with ambiguity, broad scope, and balancing strategic leadership with hands-on execution.
Alignment with LC Plus’s mission to support mission-driven organizations.
Current driver’s license, acceptable driving record and proof of adequate insurance required.

Skills & Technologies

Agile

About the Company

Lakeland Care

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Job Details

Employment Type

Full Time

Experience Level

Senior

Salary Range

$110,000 – $170,000

Location

USA

Work Mode

Remote

Posted

16 days ago

Country