Marine Supervisor Operations, Europe (ERM & Amadeus)

Key Highlights

• Supervise and support agents in managing crew movements, rotations, and disruptions in a complex, 24/7 service environment
• Seek opportunities to review operational processes and the commercial relationship with management team and provide suggestions for improvement
• Have a strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
• Develop learning program for closing own short- and long-term competency gaps
• Assist the consultants in appropriately responding and resolving customers inquiries