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email chat support

16 Gm, VijainagarPosted 1 month ago₹300,000 – ₹350,000
Full TimeMidIN

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Job Description

DescriptionWe are looking for a dedicated Email Chat Support professional to join our team in India. The ideal candidate will be responsible for responding to customer inquiries, troubleshooting issue

Key Highlights

  • Provide timely and accurate responses to customer inquiries via email and chat.
  • Troubleshoot customer issues and guide them through solutions.
  • Maintain a high level of customer satisfaction by providing excellent service.
  • Document interactions and follow up on unresolved issues to ensure resolution.
  • Collaborate with team members and other departments to improve service delivery.

Qualifications

Required Qualifications

  • 1-3 years of experience in customer support or related field.
  • Excellent written communication
  • 1-3 years of experience in customer support or related field.
  • Excellent written communication

Skills & Technologies

Customer ServiceData EntryTechnical WritingTime ManagementChat SupportProblem SolvingConflict resolutionCRM softwareEmail Management

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Job Details

Employment Type

Full Time

Experience Level

Mid

Salary Range

₹300,000 – ₹350,000

Location

16 Gm, Vijainagar

Posted

1 month ago

Country

IN