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email chat support
16 Gm, VijainagarPosted 1 month ago₹300,000 – ₹350,000
Full TimeMidIN
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Job Description
DescriptionWe are looking for a dedicated Email Chat Support professional to join our team in India. The ideal candidate will be responsible for responding to customer inquiries, troubleshooting issue
Key Highlights
- Provide timely and accurate responses to customer inquiries via email and chat.
- Troubleshoot customer issues and guide them through solutions.
- Maintain a high level of customer satisfaction by providing excellent service.
- Document interactions and follow up on unresolved issues to ensure resolution.
- Collaborate with team members and other departments to improve service delivery.
Qualifications
Required Qualifications
- 1-3 years of experience in customer support or related field.
- Excellent written communication
- 1-3 years of experience in customer support or related field.
- Excellent written communication
Skills & Technologies
Customer ServiceData EntryTechnical WritingTime ManagementChat SupportProblem SolvingConflict resolutionCRM softwareEmail Management
About the Company
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Job Details
Employment Type
Full Time
Experience Level
Mid
Salary Range
₹300,000 – ₹350,000
Location
16 Gm, Vijainagar
Posted
1 month ago
Country
IN